U.S. software sales are forecast to hit nearly $126 billion in the next four years, according to a new report by Research and Markets says. The US software market had total revenue of $100.6 billion in 2010, representing a compound annual growth rate (CAGR) of 2.7% between 2006 and 2010.
Network and database management sales proved the most lucrative for the US software market in 2010, with total revenues of $24.7 billion, equivalent to 24.5% of the market's overall value.
The performance of the market is forecast to accelerate, with an anticipated CAGR of 4.6% for the five-year period 2010 - 2015, which is expected to drive the market to a value of $125.9 billion by the end of 2015. The computer software market consists of systems and application software. Systems software comprises operating systems, network and database management and other systems software. Application software comprises general business productivity and home use applications, cross-industry and vertical market applications, and other application software. (Research and Markets, Laura Wood, Senior Manager, email@example.com, www.researchandmarkets.com).
International Data Corporation (IDC) last week released its latest results from the Worldwide Semiannual Customer Relationship Management (CRM) Applications Tracker. Out of the four functional markets, Sales, Marketing, and Customer Service are each expected to achieve double-digit growth in 2011. While the Contact Center functional is not forecast to follow suit, it nevertheless should recover very strongly from a prior year decline of 3.6%. In terms of geography, Americas and Europe will be registering at least double the growth of 2010. The Tracker monitors nearly 190 CRM vendors (global and local) across a total of 49 countries globally. Information provided include biannual market size, vendor share, and forecast data for the four functional markets – Marketing, Sales, Customer Service, and Contact Center – that comprise the CRM applications market. "The global CRM applications market recorded a very strong performance in the first half of this year, with revenues totaling $9.2 billion," said Wilvin Chee, associate vice president, Worldwide Software Trackers. "The semiannual year-on-year growth of 13.3% was a third stronger than what it was a year ago." A total of 18 vendors (two more than during the first half of 2010) achieved revenues of more than $100 million revenue during the first half of 2011 (1H11). Combined, these vendors captured a total market share of 63% with the remainder shared among 170 vendors and others. The two new vendors that surpassed the $100 million revenue mark in 1H11 were Nuance Communications and Reynolds & Reynolds. Oracle remained the number 1 CRM vendor worldwide, growing above the market average and the only vendor that earned double-digit market share (13.2%) during the first half of 2011. Salesforce.com continued to impress with the best year-over-year growth (22.6%) among the top 10 vendors during the same period and moving into the number 2 position worldwide for the first time since IDC started tracking the market semiannually in 2008. Within the top 10, SAP and NICE Systems were the other vendors that had stronger than overall market growth. (IDC, Kathy Nagamine at 650/350-6423 or firstname.lastname@example.org, www.idc.com.)
The Information Age is an 80-year wave of economic and societal change that is in its second half, where business value comes from exploitation of technology rather than from installation, according to Gartner, Inc. Location information, which is now maturing in availability, will offer opportunities to better optimize the utilization of almost any movable physical asset (human or inanimate) in almost any business. Sustainability information will be vital in advancing business models in industries that are adapting to the realities of a finite Earth meeting the demands of massive, consumerizing emerging markets. DNA information and the rapidly falling cost of obtaining it will obviously be critical to innovation and productivity leaps in agriculture, medical care and pharmaceuticals, but it will also impact insurance and other sectors. Social graph information will help companies "X-ray" and understand organization, team design, culture and other factors impacting knowledge worker productivity, yielding valuable insights to advance the intellectual service economy the way time and motion study did for manufacturing in the 20th century. Beyond these, context, gesture, the live state of everyday objects (Internet of Things), inherent identity (untagged, image-recognition-based), human emotional state and even brain response to stimuli are all new types of information that are at the radar's edge or are starting to be brought into play within businesses. (Gartner, Christy Pettey, 408/468-8312, email@example.com, www.gartner.com).
Interest in analytics in general, and advanced statistical and predictive analytics in particular, rose for the third year in a row, according to Information Week Reports, a service based on peer-based IT research. Fifty-eight percent of those using or planning to deploy business intelligence (BI), data analytics or statistical analysis software saying they are very or extremely interested in advanced analytics; it came it at No. 1 among a dozen leading-edge technologies offered. InformationWeek Reports also found that 55% say the possibility of lower costs is driving their interest in software-as-a-service/cloud-computing-based BI/analytics; however, 63% have data security/privacy concerns and 46% cite data quality problems as the top barrier to adopting BI/analytics products enterprise- wide. The researchers also found just 9% say they have lower than expected analytic value and 25% use mobile (smartphone- or tablet-based) dashboards/data visualizations to share BI/analytic insights; 8% give every employee access to BI/analytics. (Art Wittmann VP & Managing Director, InformationWeek Reports, 415/947-6361, firstname.lastname@example.org).
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