Monthly Archives: February 2015

Gartner Says Weak Mobile Customer Service Is Harming Customer Engagement

Weak mobile customer service is harming customer engagement, according to a recent Gartner, Inc. report. No rallying principle in the enterprise matters more than the creation of superior customer engagement and IT leaders will need…

Infonetics: 25GE and 50GE Poised To Transform Data Center Switching Market

The data center switching market is projected to undergo a massive transformation with the new 25GE and 50GE switching and server connectivity technology, according to a recent report from IHS Inc. subsidiary, Infonetics Research. The new Third…

Gartner: Why Digital Business Means Going Web-Scale

The era of Digital Business has arrived, in which successful companies are defined by their ability to respond quickly and effectively to transient business moments. Established approaches to IT infrastructure, operations and software development –…

Infonetics: Enterprise Video Conferencing and Telepresence Revenue Grew 11 Percent in the Third Quarter while Remaining Flat Year-Over-Year

Globally, enterprise video conferencing and telepresence revenue grew 11 percent sequentially to $838 million in the third quarter of 2014, in line with the usual pickup in sales during the third quarter, but was flat…

Why Should CIOs Consider Advanced Analytics?

Ahead of the annual Gartner Business Intelligence & Analytics Summits in Sydney (February 23-24), London (March 9-10) and Las Vegas (March 30-April 1), Gartner Research Director, Alexander Linden, answered questions regarding the opportunities that advanced…

LEO Issues Innovation Challenge: In Search of Small Low Cost Environmental Monitoring Technologies That Measure Standard Environmental Pollutants

Leading Edge Only (www.leadingedgeonly.com), the innovation marketplace dedicated to matching innovation seekers with innovation providers, has issued an “Innovation Challenge” on behalf of a LEO “Seeker” based in the United Kingdom. The Innovation Challenge is…

Pete Rumpel Joins ABI Research as Chief Sales Officer

Pete Rumpel recently joined ABI Research in the position of Chief Sales Officer to build a best-in-class global sales organization. Rumpel has spent 25 years in technology sales. Rumpel began his career in field sales for…

Infonetics: SAN Equipment Market Grew 10 Percent in Third Quarter 2014 with Fibre Channel SAN Rebounding from Long-Term Decline

The global storage area network (SAN) equipment market grew to $654 million in the third quarter 2014, a 10 percent increase over second quarter 2014 and 15 percent over third quarter 2013, according to a new report from recent IHS Inc. acquisition…