Category Archives: Gartner Inc.

By 2020, a Quarter Billion Connected Vehicles Will Enable New In-Vehicle Services and Automated Driving Capabilities, Says Gartner

By 2020, there will be a quarter billion connected vehicles on the road, enabling new in-vehicle services and automated driving capabilities, according to a recent Gartner, Inc. report. During the next five years, the proportion…

Gartner: 70 Percent of Successful Digital Business Models To Rely on Unstable Processes that Shift with Consumers’ Needs by 2017

By 2017, 70 percent of successful digital business models will rely on deliberately unstable processes designed to shift with customers’ needs, according to a recent Gartner, Inc. report. In order to adapt quickly to rapidly…

Gartner Says Weak Mobile Customer Service Is Harming Customer Engagement

Weak mobile customer service is harming customer engagement, according to a recent Gartner, Inc. report. No rallying principle in the enterprise matters more than the creation of superior customer engagement and IT leaders will need…

Gartner: Why Digital Business Means Going Web-Scale

The era of Digital Business has arrived, in which successful companies are defined by their ability to respond quickly and effectively to transient business moments. Established approaches to IT infrastructure, operations and software development –…

Why Should CIOs Consider Advanced Analytics?

Ahead of the annual Gartner Business Intelligence & Analytics Summits in Sydney (February 23-24), London (March 9-10) and Las Vegas (March 30-April 1), Gartner Research Director, Alexander Linden, answered questions regarding the opportunities that advanced…