Tag Archives: smartphones

Gartner Says Weak Mobile Customer Service Is Harming Customer Engagement

Weak mobile customer service is harming customer engagement, according to a recent Gartner, Inc. report. No rallying principle in the enterprise matters more than the creation of superior customer engagement and IT leaders will need…

Gartner Says the Internet of Things Will Drive Device and User Relationship Requirements in 20 Percent of New IAM Implementations by 2016

The Internet of Things (IoT) will drive device and user relationship requirements in 20 percent of new identity and access management (IAM) implementations by year-end 2016, according to a new Gartner, Inc report. The IoT has…

Gartner: Gartner Says More Than a Third of U.S. Adult Smartphone Users User Their Smartphones for Video Calling

Video calling is growing into a key mainstream activity on smartphones, with high adoption rates in some markets, according to a survey by Gartner, Inc. The survey, which was conducted in June 2014, surveyed more…

Worldwide Smartphone Shipments on Pace to Grow Nearly 40% in 2013 While Average Selling Prices Decline More Than 12%: IDC

International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker’s most recent update reports that worldwide smartphone shipments are expected to surpass 1.0 billion units in 2013, representing 39.3 percent growth over 2012. Despite a number…

Corporate iOS Users Consumed 6X More Data Than Blackberry Users…55% of Data is Non-Business Usage

According to research funded by Wandera, a provider of Mobile Data Optimization (MDO), the global workforce is driving runaway growth in data usage while creating an increasing cost and management headache for enterprise mobility teams.…

Worldwide Smart Connected Device Market To Grow 27.8 Percent To Reach $622.4 Billion by 2013

The worldwide smart connected device market (PCs, tablets, and smartphones) is projected to grow 27.8 percent year-over-year in 2013, a rate slightly lower than the 30.3 percent growth experienced in 2012, to reach $622.4 billion…

Twelve Percent of U.S. and Canada IT Organizations Fully Implementing BYOD Policies and 25 Percent are Partially Implementing BYOD

Twelve percent of IT organizations in the U.S. and Canada are fully implementing bring-your-own-device (BYOD) policies, while another 25 percent have partially implemented these policies, according to a recent Computer Economics report. However, as IT…