Smart Speakers Are Popular, But Not For Controlling Connected Home Devices, IHS Market Consumer Survey Finds

The predominant uses of smart speakers revolve around asking questions, checking the weather, listening to news and playing music – not for controlling connected home devices, according to a new survey of consumers in the United States, United Kingdom, Japan, Germany and Brazil, conducted by IHS Markit.

About 65 percent of survey respondents used their smart speakers for these functions in March and April of 2018, while only 6 percent reported using a smart speaker to control lights, televisions and other connected devices in their homes. When it comes to controlling connected home devices, Amazon Alexa was the most widely used voice assistant, by a margin of 5 percent over Google Home.

The IHS Markit survey also revealed that 40 percent of respondents own an Amazon Alexa device, while 23 percent own a Google Home device. Additionally, 20 percent reported owning both an Amazon Alexa and a Google Home device.

“Controlling smart home devices by voice currently represents only a small fraction of total smart-speaker interactions,” said Blake Kozak, principal analyst, smart home, IHS Markit. “However, this category will continue to trend upward as more video-streaming devices come to rely on voice control, as security alarm systems adopt voice control to arm and disarm, and as more builders embed smart devices throughout new homes.”

Globally, there were more than 900 smart home device makers offering about 4,100 connected devices at the start of 2018, IHS Markit says. Although hubs and smartphones have traditionally been the lynchpins of the smart home, voice control via smart speakers will soon eclipse these methods.

“While devices like thermostats, connected appliances and door locks are important in their own rights, smart speakers will ultimately be the primary disruptor for smart home deployments, and the means by which consumers interact with all other devices,” Kozak said.

That said, video content, home audio and adjacent segments will continue fuel penetration of smart speakers in the home. “Despite the low use of smart speakers with other connected devices, it is only a matter of time before more connected devices permeate homes and voice assistants become the primary means of interaction,” Kozak said. “Additional penetration of connected devices will be driven by streaming devices, such as the new Fire TV Cube, and other agnostic speakers, like the Sonos Beam.”

To increase the number of consumers using smart speakers to control connected devices in the home, voice assistants will need to follow a path similar to the one taken by the Amazon Echo Plus, which comes with the ability to directly control low-power wireless devices, such as switches and plugs connected to ZigBee and Z-Wave, Kozak said.

Insurance companies will also play a role in educating consumers about connected devices. Although the insurance industry will mostly focus on water leak detection, IHS Markit estimates that by the end of 2018, more than 1 million home policies across North America will include at least one connected home device – most likely water-leak sensors, flow detectors or shutoff valves. Moreover, there will be about 450,000 smart speakers connected to insurance companies by end of this year.

“What has made the smart home market unique, and why continued growth is inevitable, has been the continued resourcefulness around strategic inflection points,” Kozak said. “When it appears smart home growth could be stalling, new device makers inject optimism. At the same time vertical markets, like the insurance industry, are modifying decades-old practices, to bring smart home technologies to the masses.”

(For more information visit https://ihsmarkit.com).