According to Gartner, I&O leaders need to implement nine principles to maximize the resilience of cloud environments. The cloud is not inherently resilient, and most cloud outages are caused by software bugs rather than physical failures. In such cases, outages usually affect only some services or parts of the cloud provider's infrastructure. At the ongoing Gartner IT Infrastructure, Operations & Cloud Strategies Conference, analysts are discussing how to deal with these challenges and minimize the impact of cloud provider failures.

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