Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organizations. Gartner, Inc. predicts that, by 2021, 70 percent of organizations will assist their employees’ productivity by integrating AI in the workplace. This development will prompt 10 percent of organizations to add a digital harassment policy to workplace regulation.
Read MoreSpeech recognition will reach the Plateau of Productivity within the next two years and six other technologies will reach mainstream business adoption in the next two to five years according to the 2018 Gartner, Inc. Hype Cycle for the digital workplace.
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