Emergent Function Analysis May Help Understand Unpredictable AI Behavior -- Ted Shelton, Bain & Company

What actually happened could not have been scripted better in Hollywood. As part of an experiment, a cloud-based AI chatbot was tasked to access an online resource protected by a CAPTCHA gateway -- which, of course, is specifically designed to keep robots out. To solve the puzzle, the AI engaged a human through a virtual assistant service, who is tricked into getting the chatbot through the gateway. 

How?

The chatbot lies.

Read More
Employees Are 12% More Likely to Leave Their Workplaces if Employers Don’t Establish Explicit Hybrid Work Norms, Says Gartner

Organizations lacking hybrid work norms can increase the chances of an employee leaving by 12%. “Today’s hybrid work models lack informal channels for absorbing norms that are present in an office setting,” said Caitlin Duffy, director of the Gartner HR practice. “As organizations create more formalized hybrid work models, HR leaders can reduce friction and increase engagement by establishing and communicating new norms intentionally.”

Read More
Internet of Things Poised to Transform Multi-Dwelling Unit Industry -- VANTIVA's Reza Raji

As Internet of Things (IoT) technologies continue to mature at an ever accelerating rate, the property management industry is uniquely positioned to take the integration of consumers' physical and digital lives to the next level, says Reza Raji, senior vice president of IoT at VANTIVA -- formerly known as Technicolor -- in a podcast interview for journalists.

Read More
A Zero-trust Approach is Essential for Achieving Effective AD Security, Says Frost & Sullivan

Ransomware attacks are on the rise, increasing in frequency and complexity. The 2022 Verizon DBIR shows that ransomware attacks recorded a 13% increase in 2022 while the FBI’s annual Internet Crime Report links $34.3 million in financial losses to ransomware attacks. In many cases, Active Directory (AD) attacks significantly influence the breadth impact of ransomware attacks.

Read More
Worldwide PC Shipments Declined 30% in First Quarter of 2023, Says Gartner

Worldwide PC shipments totaled 55.2 million units in the first quarter of 2023, a 30% decrease from the first quarter of 2022, according to preliminary results by Gartner, Inc. An unfavorable combination of oversupply and continued low PC demand due to economic uncertainties and a lack of purchase motivation led to the second consecutive quarter of historic year-over-year decline.

Read More
Executive Roundtable: Economics of Hybrid Multi-Cloud Computing Can Be Compelling...But Also Complicated

While technology modernization initiatives are driving most large enterprises to adopt hybrid, multi-cloud computing strategies to optimize agility and performance, the economics of operations can take a lot of work to nail down. This is especially true as organizations come to grips with the dynamic nature of shifting workloads in which mission-critical data and applications flow from one cloud to another -- and, in many cases -- can end up back in on-prem infrastructures.

Read More
Staff Reports
Down But Not Out: Healthcare Private Equity Deals Reached Nearly $90 Billion in 2022, The Industry's Second-Biggest Year On Record, Finds Bain & Company

Despite a slowdown caused by macroeconomic and geopolitical forces in the second half of the year, 2022 was still the second-best year on record for healthcare dealmaking due in large part to the white-hot pace of investment at the start of the year. Total disclosed deal value reached nearly $90 billion, down from $151 billion in 2021 but still over $10 billion more than the next-closest year.

Read More
Executive Roundtable: Enterprise-Wide Exposure Management Strategies Require Active Multi-Disciplinary Participation

More progress is needed to engage the participation of executives across a range of organizational disciplines to implement effective -- and comprehensive -- exposure management strategies. While interest in -- and executive attention on -- information security continues to rise, the main focus of activity to reduce risk still revolves around finding the right tools to address threat management. Instead, an enterprise-wide approach to exposure management is needed, which takes a comprehensive approach to internal evaluations of vulnerabilities and asset prioritization along with external assessments of threats and attack surfaces.

Read More
Four Steps CIOs Can Take to Mitigate IT Employee Fatigue; Gartner Reports

Employees are dealing with digital acceleration, staff departures, adjusting to various working models, and many more workplace disruptions - and they are exhausted. While many organizations are devising good change management plans and implementing cultural changes where needed, many CIOs do not get the results they want because they overlook a critical factor: change fatigue.

Read More
New Research Shows Companies Built for the Future Are Generating Shareholder Returns Almost Three Times Greater Than Those of the S&P 1200 — BCG

The fundamental drivers of superior performance and sustainable competitive advantage are changing. Growth opportunities are moving to new markets, including those created by technology disruption, and are expanding in areas related to generative artificial intelligence (AI), the energy transition and low-emission technology as well as in gene therapy, the metaverse, and quantum computing.

Read More
Digital Technology: A Catalyst for Health Equity – Bane Hunter

Health equity has long been a cornerstone of effective public health policy, ensuring that individuals have access to the resources and care necessary for optimal well-being, regardless of their social or economic status. Digital technology and artificial intelligence (AI) has the potential to revolutionize healthcare delivery and support the achievement of health equity. Let's consider some of the ways in which digital technology can be harnessed to bridge health disparities and promote health equity for all.

Read More
IDC's Forecast for Worldwide IT Spending in 2023 Continues to Slowly Trend Downward

For the fifth consecutive month, IDC has lowered its 2023 forecast for worldwide IT spending as technology investments continue to show the impact of a weakening economy. IDC projects overall growth this year in constant currency of 4.4% to $3.25 trillion. This is slightly down from 4.5% in the previous month's forecast and represents a swing from a 6.0% growth forecast in October 2022.

Read More
Cybersecurity Risk Set to Be a Primary Buying Consideration for Chief Supply Chain Officers, Says Gartner

Survey data has shown an aggressive stance among CSCOs who are looking to invest in growth through multiple new technologies,” said Brian Schultz, Senior Director Analyst in Gartner’s Supply Chain Practice. “However, each new technology introduces new partners, vendors, and service providers into the digital supply chain. The implication for cybersecurity risk is an ever-growing number of new pathways to potential attacks from malicious parties.

Read More
Eroding Loyalty Among Banking Customers as They Increasingly Turn to Digital-Native and Neobanks for Ancillary Services, Finds New Bain & Company Study

Of the nearly 30,000 global consumers that Bain & Company recently surveyed, more than 70% said they are interested in having their primary bank use their personal data if it means their banking experiences will be more personalized. This is among the findings of Bain’s 2023 “Customer Behavior and Loyalty in Banking” report.

Read More
Technical Debt and Skills Shortages Threaten to Stifle Innovation, According to Protiviti Survey

As technology leaders navigate the hype cycles of emerging technologies like Web3 and the metaverse, they are also contending with obstacles such as technical debt, a shortage of talent and skills, and a turbulent global economic environment that is prompting companies around the world to examine their broader innovation strategies and spending on new technologies.

Read More
Games Revenue Will Reach $215 Billion by 2027, Overtaking Pay TV and Cinema Reveals New Omdia Research

Global consumer spending on games is set to reach $215 billion by 2027. The transmedia space continues to expand and profit as more video game franchises make their way to large and small screens. Streaming services need more content to monetize their services and reach profitability as consumers demand more and more content. The days of poor-performing titles are long behind us. High-scoring TV series such as Netflix’s ‘The Witcher’ or HBO’s ‘The Last of Us’ prove that quality, investment, and writing across the adaptations are of a superior level.

Read More
Inflation and Supply Chain Fears Easing, But Global Economy Continues Facing Uncertainty, Finds KPMG

The outlook for the global economy took a positive turn in the first half of 2023 as inflationary pressures began to ease, but ongoing geopolitical tensions and domestic challenges in key markets are slowing any return to sustained growth. According to KPMG’s latest report, global energy prices returning to levels last seen prior to the invasion of Ukraine, combined with easing commodity and food prices, have helped put further downward pressure on inflation for the rest of 2023.

Read More
60% of Marketing Leaders Believe Collecting Customer Data While Balancing Privacy and Customer Value Will Be More Challenging in 2023, Finds Gartner Survey

68% of marketing leaders believe collecting first-party customer data with an appropriate balance of customer value exchange and privacy will become more challenging in 2023, according to a recent Gartner survey. The survey revealed that 85% of respondents had implemented a formal policy to manage customer data, yet privacy remains an ongoing challenge.

Read More
Dubs And Subs/The Cost-of-Living: How Are Entertainment Consumers Reacting? Futuresource Reports.

The ballooning cost of living has been a well-publicized global issue. Audiences are continuing to tighten their belts in response to the crisis. Recent research from Futuresource Consulting shows key European markets like France, Germany, and the UK have been hit especially hard, with over 50% of consumers financially worse off than they were six months ago.

Read More