Optimism for Enterprise AV as Companies Seek to Strengthen Office Value — Futuresource Consulting Reports

Advanced collaboration tech will be crucial in the post-COVID office. A Futuresource Consulting report shows that 2022-2023 saw corporate AV budgets squeezed due to chipset price hikes and supply chain disruption. The tech sector also faced layoffs. But, the firm sees a potential growth upswing, projecting growth in volume and value for various collaboration devices.

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Staff Reports
50% of Consumers Will Significantly Limit Their Interactions with Social Media by 2025, Predicts Gartner

By 2025, Gartner predicts 50% of consumers will quit or reduce social media use due to declining quality. A Gartner survey found 53% of consumers thought social media quality has declined compared to the past due to misinformation, toxic users, and bots. Consumers fear GenAI integration will worsen user experience. Emily Weiss, Senior Principal Researcher at Gartner, advises CMOs to refocus acquisition and retention strategies as users increasingly limit their social media use.

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Worldwide Sovereign Cloud Spending to Reach More Than $250 Billion in 2027, Forecasts IDC

Sovereign cloud spending is expected to reach $258.5 billion by 2027, growing at a CAGR of 26.6%, according to IDC. Regulatory compliance has been the main driver for demand, but digital sovereignty has emerged as a significant concern across all industries. The need to enhance cybersecurity and expand cloud use are the main drivers for the adoption of sovereign cloud solutions.

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Staff Reports
‘Do More with Less’ Will Be Driving Force for Enterprises in 2024 — Everest Group

2024 will be the year of doing more with less, according to the results of the Everest Group 2024 Key Issues Study of enterprise executives. Top priorities for enterprises for the year ahead are revenue growth and a continued emphasis on cost optimization. Talent acquisition, which dominated enterprise concerns just two years ago, is no longer among the Top 5 expected challenges, falling to No. 8 from previous No.1 and No. 3 positions in expectations for 2022 and 2023, respectively.

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Cyber and Digital Technology Risks are a Key Concern for Businesses and Risk Leaders, even as 60% see GenAI as an Opportunity: PwC 2023 Global Risk Survey

PwC’s 2023 Global Risk Survey found that 37% of respondents consider cyber risks as their top concern, while 32% worry about digital technology risks. Despite this, 60% of businesses surveyed see Generative AI as an opportunity. The survey included 3,900 business and risk leaders from different sectors and reveals the impact of emerging technologies such as machine learning, automation, cybersecurity and the cloud on businesses.

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Gartner Identifies the Top Trends Impacting Infrastructure and Operations for 2024

Gartner outlines six trends that will significantly impact infrastructure and operations (I&O) over the next 12 to 18 months. I&O leaders have limited resources to track emerging trends and their impact on I&O, with a recommendation to I&O leaders to use the top trends impacting I&O for 2024 to identify which trends are most likely to impact their organization and implement effective tactics to respond.

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Economy, Inflation Outrank Talent and Technology as Primary Risk for Global Business Leaders Next Year, Protiviti-NC State University Survey Finds

According to a recent survey by Protiviti and NC State University’s ERM Initiative, economic pressures and persistent inflation are the top near-term risks facing business leaders globally, overtaking the war for talent. The survey also found that cyber threats are the top concern of respondents over the next decade.

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Staff Reports
60% of Asia's Top Firms to Pivot CX Budgets to GenAI, Phasing Out Old Software by 2027

In a recent report, IDC predicts that by 2027, 60% of APAC firms will allocate 35% of their CX budget on emerging products and skills as GenAI improves. This shift shows that companies are starting to prioritize GenAI for customer-facing applications, hoping to improve customer satisfaction, service, and retention.

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39% of Organizations Currently Use AI in the Finance Function, Finds New Gartner Survey

68% of finance organizations are using or planning to use AI, according to a recent survey by Gartner. Of 133 finance leaders surveyed in May 2023, 39% are currently using AI/ML, and 29% plan to use it in the future. Successful AI-forward finance organizations embrace AI at the C-suite level and embed data science teams within finance departments. Employees should view AI as a co-worker, not a threat to their jobs, for the highest likelihood and magnitude of success.

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Seven Reasons Why Generative AI Will Fall Short in 2024 — GigaOM Reports

Generative AI is a rapidly growing field with immense potential. However, its success is not guaranteed, at least not in the short term. To understand the potential hurdles that lie ahead, we asked some of our analysts to share their thoughts.

So, what are the potential issues that could impede the progress of generative AI? Keep reading to find out, and be prepared for what lies ahead!

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Retailers Weathering a Tough Holiday Shopping Season Lean into Pricing and Promotion Strategies

According to a recent report by Bain and Company, retail sales data shows retailers are adopting various pricing strategies. Although the shopping season has begun on a positive note with a rebound in sales from September's low, some retailers are still offering sales events to drive sales. Despite these efforts, the growth rate for nominal retail sales in the US, as defined by Bain, is expected to be just 3.3% YoY in October, compared to 6.9% last year.

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9 Principles to Improve Cloud Resilience — Gartner Reports

According to Gartner, I&O leaders need to implement nine principles to maximize the resilience of cloud environments. The cloud is not inherently resilient, and most cloud outages are caused by software bugs rather than physical failures. In such cases, outages usually affect only some services or parts of the cloud provider's infrastructure. At the ongoing Gartner IT Infrastructure, Operations & Cloud Strategies Conference, analysts are discussing how to deal with these challenges and minimize the impact of cloud provider failures.

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Companies Are Investing Heavily in Business Building, Placing A Quarter of Annual Revenue into High-Growth Opportunities — BCG Reports

Business building is a successful way to grow. However, only 52% of leaders feel confident in their company's ability to pursue new high-growth opportunities, according to a study by Boston Consulting Group (BCG). The study surveyed 1,051 senior leaders from 17 countries. Of those surveyed, 73% said that business building is a priority for them. Since 2021, the companies have pursued an average of five new high-growth opportunities each year, investing around 27% of their annual revenue in launching, acquiring, or co-launching startup ventures.

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Worldwide Digital Transformation Spending Forecast to Continue Its Double-Digit Growth Trajectory, According to IDC Spending Guide

Organizations across the globe prioritize digital transformation (DX) to become digital businesses that can create value through the use of technology for processes, products, services, and experiences. According to the International Data Corporation (IDC) Worldwide Digital Transformation Spending Guide, global DX spending is forecast to reach nearly $3.9 trillion in 2027 with a five-year compound annual growth rate (CAGR) of 16.1%. The United States accounts for 35.8% of DX spending, followed by Asia/Pacific (33.5%) and EMEA (26.8%).

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Intelligent Automation vs Hyperautomation – What’s the Score? New GigaOM Insights

Analysts face challenges categorizing technologies, such as automation platforms, which converge RPA, BPM, IDP, and ML, including NLP. This happens when the law of diminishing returns affects individual categories. For example, an RPA solution may hit limits due to process complexity and scope, driving the need for more powerful solutions with broader functionality.

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FAST's Top Five Channels in US Drive 20% Total Consumption — Omdia Reports

In August 2023, Pluto TV channels comprised 21% of the top 100 FAST channels in the US. with the top 20 channels making up 50% of all FAST visits — pushing channel owners to ensure their content is easily discoverable.

Pluto TV and Paramount-owned FAST channels topped the consumption charts in June and July with exclusive content, Samsung TV Plus, Pluto TV, and Freevee have increased their channel catalogs while ViX and LG Channels have experienced slight reductions.

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