Worldwide IT Spending Forecasted to Grow 7.5% in 2024 — Gartner

According to Gartner, Inc., global IT spending is projected to reach $5.26 trillion in 2024, a 7.5% increase from 2023. This is slightly lower than the previous forecast of 8% growth. One reason is that GenAI is impacting all technology segments, with some software spending increases attributed to GenAI. However, he noted that for software companies, GenAI is akin to a tax, as the revenue gains primarily benefit the AI model provider partner.

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Staff Reports
Vampire Therapist Combines Supernatural Comedy with Real Cognitive Therapy to Transform Interactive Experiences

In an increasingly crowded gaming space that is ripe with repetition, players are looking for new ways and new types of content to engage with. This is where Vampire Therapist looks to stand out. Developed by Little Bat Games and slated for a July 18th release, this innovative game blends cognitive behavioral therapy with vampire lore, offering a novel gameplay experience that enlightens while it entertains.

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High Configurability, Multi-Application Enablement, and Remote Updatability Push Secure Microcontrollers as the Driving Force in the IoT Embedded Security Market — ABI Research

The Internet of Things (IoT) security market is driven by demand for secure microcontrollers (MCUs). ABI Research forecasts 1.5 billion Secure MCU shipments by the end of 2024. Despite chipset shortages, high-end edge devices require secure enclaves to protect confidential processes.

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Staff Reports
64% of Customers Would Prefer That Companies Didn’t Use AI For Customer Service — Gartner

According to a recent Gartner survey, 64% of customers prefer that companies do not use AI in their customer service. Additionally, 53% of customers would consider switching to a competitor if they learned that a company was going to use AI for customer service. The survey highlighted the contrast between customer service leaders' eagerness to adopt AI and customers' concerns about its use in customer service.

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Staff Reports
2024 SANS SOC Survey Reveals Critical Trends and Technologies in Cyber Defense — SANS Institute

The 2024 SOC Survey by the SANS Institute provides valuable insights into the current state and challenges of Security Operations Centers (SOCs) worldwide. This comprehensive study examines the architecture, technology, staffing, and performance metrics of SOCs. Understanding the best practices and common challenges in SOCs is crucial for businesses to defend against cyber threats and improve security measures.

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Staff Reports
Trust Remains the Foundation Upon Which the Future of Intellectual Property is Built — Paul Davis, Adeia

Paul E. Davis, CEO and president of Adeia Inc., highlighted the importance of trust in the international intellectual property community. He emphasized the need for comprehensive trust among stakeholders to sustain rapid rates of innovation and support the IP sector. Davis also noted the impressive trajectory of innovation in the United States, citing a significant increase in granted patents over the years.

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Three Areas Where GenAI is Expected to Have the Most Impact on an Organization's Competitive Position or Business Models — IDC

A recent worldwide survey of technology buyers by IDC found that GenAI is expected to have the most impact on technology decision-making, financial and operational systems, and customer engagement. Regional differences were observed: North American buyers focused on financial and operational systems, while Western European buyers emphasized IT and line of business technology decision-making.

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Staff Reports
Understanding the Perils of Manual Operations for Small and Medium-Sized Organizations

While leaders at small and medium organizations (SMOs) may not match their larger counterparts in terms of scale and budget for technology investments, modernization, automation and business transformation are increasingly recognized as the keys to remaining competitive and meeting the evolving expectations of customers and other stakeholders. The good news is that new developments in technology and the emergence of new services have democratized SMO access to a growing array of business process automation capabilities.

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Poll Finds 55% of Organizations Have an AI Board — Gartner

According to a recent Gartner poll, 55% of organizations have an AI board, and 54% have a head of AI or an AI leader. Frances Karamouzis, a Distinguished VP Analyst at Gartner, emphasized the need for clear rules and accountability for AI initiatives within organizations. These findings are based on a poll of 1,808 respondents from a Gartner webinar in June 2024 and may not be globally representative.


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Staff Reports
Global Talent Is Ready to Embrace Reskilling Amid GenAI Advances — BCG

A recent study by BCG shows 75% of global workers believe GenAI will disrupt the workplace, but 57% are willing to retrain for new roles, and 64% feel confident in job negotiations. The report, based on survey data from over 150,000 workers in 188 countries, highlights the proactive approach workers are taking to adapt to technological changes, demonstrating confidence in thriving in a changing job market.

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Staff Reports
Worldwide Public Cloud Services Revenues Grew 19.9% Year Over Year in 2023 — IDC

The global public cloud services revenue reached $669.2 billion in 2023, a 19.9% increase from the previous year. Software as a Service – Applications accounted for nearly 45% of the market, followed by Infrastructure as a Service at 19.9%. Platform as a Service and Software as a Service – System Infrastructure Software contributed 18.4% and 17.0% of the total revenue, respectively, with PaaS and SaaS – SIS showing the fastest year-over-year growth.

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Ability to Integrate Growth, Emerging Technologies and Risk Management Emerge as Key Priorities for Enterprise Technology Leaders — Deloitte

CEOs are increasingly focused on integrating new technologies into their business models to drive growth. Two-thirds of technology leaders report directly to the CEO, highlighting the growing importance of the CIO role. It is crucial for CIOs to possess both technological and business skills to drive innovation and create value through emerging technologies.

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Cloud Climbs, Software Soars: Public Cloud & Software Spending to Reach $222 Billion in 2024 — IDC

IDC projects public cloud services will reach $219.3 billion by 2027, with the Asia/Pacific region experiencing significant growth in public cloud services and software investments, investing heavily in cloud-based software, data analytics tools, and AI platforms to optimize operations, enhance customer experiences, and gain valuable insights.

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Worldwide AI Chips Revenue Forecasted to Grow 33% in 2024 — Gartner

AI PC shipments are forecasted to reach 22% of the total PC shipments in 2024, and by the end of 2026, 100% of enterprise PC purchases will be AI PCs. AI PCs include a neural processing unit (NPU), enabling AI PCs to run longer, quieter, and cooler and have AI tasks running continually in the background, creating new opportunities to leverage AI in everyday activities.

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Staff Reports