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Supply Chain Leaders Must Create Ecosystems to Strengthen Their Networks, Says Gartner

Single connections between customer and supplier are often not resilient enough in crisis situations, so supply chain leaders must counter by adding more partners and building an ecosystem. Every ecosystem looks different, as some organizations turn to academia and start-ups to fill capability gaps, others involving end users and consumers in new forms of value exchange.

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Shaping the Consumer of the Future: Behavior Shifts that will Outlast the Crisis

New Bain & Company research highlights eight themes for brands to consider as they define strategies for a world changed by COVID-19, which has forced potentially dramatic new directions in consumption, altering behaviors in ways that few would have imagined. Some of these trends are clearly here to stay, for others the jury is still out.

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The M&A Market Has Already Turned the Corner, BCG Study Finds, as Bold Dealmakers Pursue Downturn Opportunities

If history is any indication, dealmakers have reason to be cautiously optimistic about a near-term revival of the M&A market. A study by Boston Consulting Group (BCG) in collaboration with Professor Sönke Sievers of Paderborn University finds that, after a sharp decline, monthly M&A deal volume has already returned to the low end of the historically normal level.

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COVID-19 Forces One of the Biggest Surges in Technology Investment in History, Finds 2020 Harvey Nash/KPMG CIO Survey

Companies spent the equivalent of around $15 billion extra a week on technology to enable safe and secure home working during COVID-19. This was one of the biggest surges in technology investment in history – with the world’s IT leaders spending more than their annual budget rise in just three months, as the global crisis hit, and lockdowns began to be enforced.

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Consumer Electronics Market Hits $683 Billion Trade Value, Reports Futuresource Consulting

Globally the Consumer Electronics (CE) market increased in value during 2019, adding just over $3 billion to present a worldwide total of $683 billion in trade value. Shipments across CE product categories totalled almost 4.4 billion units worldwide, representing a growth of 2.7% year-on-year.

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The Five Key Success Factors for Unlocking the Full Potential of the US 5G Economy, BCG Reports

Policymakers should focus on five critical success factors in order to ensure the US continues to build its emerging 5G economy, according to a new report from Boston Consulting Group (BCG). BCG’s study draws on an in-depth analysis of the factors that secured America’s leadership of the 4G economy.

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Global Sourcing Takes a Hit from COVID-19 as GBS Activity Decreases 48% in Q2, Reports Everest Group

The Global Sourcing industry is suffering from the negative business impacts of the COVID-19 pandemic. The worldwide setup of Global Business Services (GBS) centers, also known as Global In-house Centers (GICs), fell more than 48% as offshore/nearshore activity dropped 46%, and onshore setups dropped 52% for the quarter.

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80% of B2B Sales Interactions Between Suppliers and Buyers Will Occur in Digital Channels by 2025, Says Gartner

Over the next five years, an exponential rise in digital interactions between buyers and suppliers will break traditional sales models, according to Gartner, Inc. In fact, Gartner’s research shows that by 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels.

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By 2023, 65% of the World’s Population Will Have Its Personal Data Covered Under Modern Privacy Regulations, Says Gartner

By 2023, 65% of the world’s population will have its personal data covered under modern privacy regulations, up from 10% in 2020, according to Gartner, Inc. While some organizations focused on cost optimization during the global COVID-19 pandemic, it is paramount that they incorporate the demands of a rapidly evolving privacy landscape into their business’s data strategy.

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Evolving Threat Landscape is Top Priority for Security and Risk Management Leaders, Gartner Survey Finds

The evolving threat landscape was ranked as the top driver impacting the information security organization during the next three to five years, according to a recent survey by Gartner. “External risk is top of mind for security and risk management leaders in 2020, yet COVID-19 has proved how rapidly and how drastically such risks can change,” said Jonathan Care, senior research director at Gartner.

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Customer Service and Support Technology Investments Must be Scrutinized for Their Ability to Deliver on Customer Experience Goals, Says Gartner

Customer service and support leaders must scrutinize all technology investments for their ability to deliver on customer experience (CX) goals, according to Gartner, Inc. Gartner identified 33 must-watch technologies on the Hype Cycle for Customer Service and Support Technologies, 2020.

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Empowered Customers Have Turned The Tables On Consumer-Facing Businesses, Says Forrester

According to Forrester, consumers no longer need to trade off price, convenience, and emotional experience when making buying decisions. They expect new products, services, and delivery models to cater to all attributes at once. As a result, the future of B2C buying is not a shift from traditional to digital or an abandonment of self-service in favor of delivery; it is all the above.

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Increased UTM Demand and Strong Regional Trends Drive Security Appliance Growth in Q2 2020, According to IDC

According to the IDC Worldwide Quarterly Security Appliance Tracker, the total security appliance market delivered solid unit shipment and revenue growth in the second quarter of 2020. Worldwide revenue increased 7.5% year over year in 2Q20 to $4.2 billion. Unit shipments experienced similar growth, increasing 8.0% year over year.

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75% of Enterprises Bracing for Widening IT & Analytics Talent Shortage, Despite Recession, Finds New Everest Group Study

An IT talent shortage already beleaguers 69% of enterprises, and the COVID-19 pandemic and global recession will exacerbate the problem. According to Everest Group, 75% of enterprises believe there will be a talent shortage for key roles in IT, analytics and special skills areas post-COVID-19. In fact, 67% of enterprises think new skills gaps will emerge as a result of the structural changes in business occurring in response to the pandemic.

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Global Big Data Analytics Market to Grow 4.5 Times by 2025, Powered by Data Security Requirements says Frost & Sullivan

Frost & Sullivan’s recent analysis, Global Big Data Analytics Market Fueling Artificial Intelligence, 2020, finds that the demand for Big Data Analytics (BDA) will surge exponentially. Data security is a prime concern across sectors with the increasing deployment of the Internet of Things and proliferation of devices, which create copious amounts of data.

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75% of CEOs Will be Personally Liable for Cyber-Physical Security Incidents by 2024, Predicts Gartner

Due to the nature of cyber-physical systems (CPSs), incidents can quickly lead to physical harm to people, destruction of property or environmental disasters. Gartner analysts predict that incidents will rapidly increase in the coming years due to a lack of security focus and spending currently aligning to these assets.

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Worldwide Public Cloud Services Market Totaled $233.4 Billion in 2019 with the Top 5 Providers Capturing More Than One Third of the Total, According to IDC

The worldwide public cloud services market, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), grew 26.0% year over year in 2019 with revenues totaling $233.4 billion, according to the International Data Corporation (IDC) Worldwide Semiannual Public Cloud Services Tracker.

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Strategy Analytics: Samsung Leads As Global TV Streaming Device Population Reaches 1.1 Billion

Research identifies the importance of TV streaming platforms and devices in the emergence of internet video services such as Netflix, Amazon Prime Video and Hulu. Streaming video is increasingly viewed on TV screens rather than mobile devices, particularly during the pandemic, and TV streaming platforms will become a dominant force in video streaming in many countries as demand for traditional pay TV, broadcast and home video platforms declines.

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Bring Your Own PC Security Will Transform Businesses Within the Next Five Years, According to Gartner

The 2020 Gartner, Inc. Hype Cycle for Endpoint Security features two technologies that will have transformational impact on global businesses within the next 10 years. Bring your own PC* (BYOPC) security will reach mainstream adoption in the next two to five years, while it will take five to 10 years for mainstream adoption of secure access service edge (SASE) to take place.

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