This year will see more Network Service Providers (NSPs) around the world embrace "managed services" as a core strategy for generating new recurring revenues and competing with retail offers, says Luis Martinez-Amago, President and General Manager for Technicolor's Connected Home Division, in an audio interview for journalists.
Read MoreDigital transformation is changing the way that people buy, get information and invest. Though wealth management is a relative latecomer to digital transformation, today's wealth management companies and their customers are now relying increasingly on digital processes to purchase wealth management services -- as well as for some basic investment advice, says Michael Foy, Senior Director, Wealth Management Practice J.D. Power, in a new interview for journalists.
Read MoreHurricanes and other natural disasters invariably cause price increases in the automobile market across the affected area, with a ripple effect that extends beyond the direct points of impact. The exact effect of each event, however, differs, so it is important to have historical data as a benchmark to help predict the pricing impact, says Ben Bartosch, Manager of Forecast Analytics at J.D. Power, in a new audio interview for journalists.
Read MoreThe rapid rise of DevOps -- along with the mainstreaming of agile methodologies for creating applications -- is introducing new opportunities for Network Service Providers (NSPs) interested in deploying more services to subscribers, more rapidly and safely in the era of Edge Computing and the Internet of Things (IoT).
Read MoreNetwork Service Providers (NSPs) have an opportunity to harness spectrum set aside for Citizens Broadband Radio Service (CBRS) to pursue a wide range of profitable use cases -- especially those that surround Local Indoor Mobile Access (LIMA).
Read MoreThe cable/telco sector is in the midst of a seismic shift, as new technologies and rising consumer expectations drive the radical transformation of traditional business models. During a recent podcast interview for journalists, Mark Wyman, Senior Vice President for Application Development for Windstream and Chris Menier, Vice President and Transformation Strategist at Vitria discussed how a sophisticated data-centric approach to a customer-focused strategy can generate sustainable competitive differentiation within the NSP community.
Read MoreA five-step plan will enable Network Service Providers (NSPs) to optimize capital - and operational- expenditure investments to improve subscriber's Quality of Experience (QoE) in strategic and efficient ways.
Read MoreThere's a significant disconnect in the mix of vehicle types available in the market between the new and used automobiles in the U.S., and it's good news for current owners of passenger cars, says David Paris, Senior Automotive Analyst at JD Power in a recent podcast interview for journalists.
Read MoreFour key capabilities are necessary to deliver uninterrupted 4K video to the home: Detection, Monitoring, Proactive Care, and Reactive Care, says Jos Delbar, Product Manager at Technicolor, in the white paper, Guaranteeing Seamless 4K OTT Content Delivery, presented at the SCTE Cable-Tec Expo 2018, in Atlanta, GA, October 22-25.
Read MoreWhile organizations across industries and around the world have engaged in a comprehensive discussion about digital transformation, the truth is that most executives are really only presiding over digital optimization initiatives that merely streamline existing operations.
Read MoreAs new technologies and communication channels create more options for consumers seeking to optimize the management of their financial lives, the wealth management sector must put the customer experience at the center of how, when and where to apply new services based on innovative capabilities, says Craig Martin, Managing Director, Wealth & Lending in the Services Industries Division at J.D. Power.
Read MoreThe inevitable growth of ultra broadband services-based smart gateways that interact with intelligent home devices using Internet of Things (IoT) technologies is redefining the connected home market, according to Geert Matthys, Vice President of Product Management for the Connected Home Division of Technicolor.
Read MoreNo two motor vehicles are identical. There are so many options available that even two vehicles that share a make, model and trim level from the same year are likely to have different features that might make one more sought after than the other. This creates a challenge for used car dealers, financial institutions, insurance companies and consumers in the automotive market seeking to leverage data to make better decisions, according to Jonathan Banks, VP and General Manager of Vehicle Valuations with J.D. Power, in a podcast interview for journalists.
Read MoreAs new competitive dynamics and shifting consumer behaviors change the economic landscape for the Network Service Provider community, new go-to-market strategies that leverage partnerships across the value-chain will be critical to the future operations of North American cable providers.
Read MoreOrganizations that master how to harness new technologies and platforms to engage with audiences in an authentic manner across an array of technologies and media platforms will be the only ones poised for success in the constantly changing entertainment and advertising arena, says Sandra Carvalho, Chief Marketing Officer at Technicolor, in a podcast interview for journalists.
Read MoreJ.D. Power has launched a new website to give consumers better tools to assess vehicle quality and remove stress from the vehicle-buying experience, according to Troy Snyder, Vice President of J.D. Power's Consumer Division, in a recent podcast interview for journalists.
Read MoreBroadband services offered by leading companies in the cable and telecommunications industries have provided critical enabling platforms for organizations implementing digital transformation strategies. However, the network service providers (NSPs) themselves have remained mired in legacy operations, according to Chris Menier, Vice President and Transformation Strategist at Vitria, the Menlo Park, Calif.-based IoT analytics platform provider, in a podcast interview for journalists.
Read MoreProperty & casualty (P&C) insurance companies are failing to meet their customers’ expectations when it comes to digital interactions, according to the J.D. Power 2018 Insurance Digital Experience Study.
Read MoreAccording to recent Parks Associates TV-viewing research, video consumption from on-demand sources continues to gain a larger segment of viewership, while live TV viewership is on the decline. As the landscape continues to transform through both consumer viewing habits and the growing variety of content sources such as live TV, over-the-top (OTT) and online, broadcasters are looking for ways to present unique, relevant offerings that can adapt to this dynamic market while also being cost-effective.
Read MoreConsumer demand for OTT content and online video continues to increase, and content delivery network providers such as Akamai have developed solutions that ensure the highest quality and security for clients and their end user, according to Peter Chave, principal architect for Akamai, in a podcast interview with BizTechReports in which he discussed advances in online video fidelity and the horizon beyond quadrature amplitude modulation (QAM).
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